Cancellation & Refund Policy

Samay badalna (Reschedule)

• Session se 24 ghante pehle tak free reschedule
• Ek booking par 2 baar tak samay badla ja sakta hai
• Reschedule ke liye WhatsApp par booking reference bhejein

Cancel karna

• Session shuru hone se pehle cancel karne par, 24 ghante se pehle: poora refund
• 24 ghante ke andar: reschedule ka option milega; refund sirf humari taraf se session na ho paye tab

Poora refund kab milega

• Humari taraf se session nahi ho paya ya samay tay nahi ho paya
• Payment hua par booking confirm nahi hui
• Ek hi booking ka do baar payment kat gaya (duplicate)

Refund nahi milega jab

• Session ho chuka ho
• Aap bina bataye session mein shamil na hon (no-show)
• Galat janm details dene ki wajah se vyakhya aapke hisaab se na lage

Refund kaise aur kab

Refund usi payment method mein jaata hai jisse aapne pay kiya. Approve hone ke baad aam taur par 5–7 working days lagte hain, jo bank par nirbhar karta hai.

Madad chahiye?

WhatsApp par apna booking reference (ALJ-…) bhejein. Hum 48 ghante ke andar jawab dene ki koshish karte hain.